Bernadette & Jason Tongol
Just wanted to thank you again for arranging our Home Insurance. You saved us the hassle and stress of trying to find a better deal. Thank you for a very professional, excellent and highly recommended service.
Five star SERVICE , quick efficient and hassle free , really pleased with both the service and the products.
I was delighted with the way you talked me through the process of choosing our new home and contents insurance. You spoke really slowly which I found very helpful. You were also very polite and patient and came across as someone genuinely interested in doing the best for a client. Thank you.
I like the way Safe&Secure deal with my leads, the feedback I get, in short your business is really user friendly, and it is a credit to all the team, I wish I'd come across you years ago...
I have been recommended Safe&Secure by a couple of individuals, I have received a fantastic service from Sabrina. She was very patient, not at all pushy and explained everything I wanted to know. Whatever questions I had she answered without hesitation and with knowledge. Very easy and smooth service. Thank you!
Sabrina was very helpful and professional. She took me through the process of getting a quotation quickly and efficiently and dealt with all of my questions whilst getting me a good deal which met all my requirements. I was very happy with the service provided and would recommend Uinsure to others.
Thank you for your time today and for making the process of arranging my home insurance so easy. I found your explanation very clear and helpful. I am, of course, very happy to have saved a significant sum on my renewal.
You made the process extremely easy and was really informative in checking all the prices including/excluding cover.
Claire, just to say thanks for your help in picking the right insurance for my home and contents. The service you provided was first class, you phoned when you said you would and explained everything in detail.
I have always found Claire to be very helpful and proactive in contacting clients to implement a suitable plan for them. In addition if a problem arises she is always happy to contact me to try and address it as soon as possible. As a member of the team at Safe & Secure I hope she remains my go to person.
I would like to say a special thank you for helping Tanya and I source the best quote for us, our home and contents. At this stressful time you have made the process simple and stress free. Thanks again for all your support, we would highly recommended your services.
Hi Claire Thanks for your call! Brilliant customer service as always from yourself, it’s always a pleasure dealing with you as I know I am dealing with a professional and you make the journey as easy as possible for me. I am customer service manager at a finance company and the skills that you demonstrated in your knowledge and customer services are really a credit to yourself and the company you represent and I wish all of my staff were as competent as yourself! I will definitely be using your services in the future.
Dear Claire, I would like to thank you for your assistance in helping me choose my Buildings and Contents Insurance. What a pleasure it was to speak to someone who values Customer Service and whose knowledge assisted me, without pressure, in making my decision. Thank you, once again, for your expertise and friendly approach.
Rebecca & Iain Lorne
Joanne, Many thanks for this. In terms of feedback I would say that I was appreciative of the professional manner in which you responded to my query and your prompt action in arranging the policy, which was important given the short timeframe leading up to exchange on our house purchase.
Nigel & Sue Wagstaff
Hi Joanne, Thank you for so quickly sorting our insurance out for our property in derby, we now have peace of mind. Thanks to your professional manner & expert advise. Once again a big thanks Kindest regards Nigel & Sue Wagstaff
Many Thanks for your help, im very Pleased with customer service provided! Very helpful and explained everything i needed to know about my policy. Highly recommended.
The quotation you obtained was very competitive and L.& G. is a long established highly regarded company. Thank you for your courtesy and professionalism. I shall be happy to recommend Safe&Secure.
Jo from Safe&Secure made the whole process of taking our insurance very quick and easy. It’s one of those things that can be a pain, but Jo was very knowledgeable and efficient and recommended a great product for us at a very good price. One short phone call and it’s all been taken care of, would highly recommend their service!
Hi Hayley, I would like to say it has a great pleasure to talk to you on the phone, you have a pleasant attitude and very informative. I must also thank you for the understanding and patience you showed to me during our telephone conversations.
Joanne and her Safe & Secure Home Insurance team helped me save over £120 on our renewal quote for home insurance. It was super easy; I was contacted by Joanne and within 10 minutes I had a great deal. A great service and I will definitely be returning in the future.
Many thanks for your help with our insurance application Claire. From the first few words when speaking to you, you were friendly, helpful and patient . Thanks again, Will be back next year.
Thank you Joanne for talking me through and signing me up to the insurance policy. You were very clear and answered all my questions thoroughly in a polite, professional manner. Thank you for your time.
Hi Sabrina - many thanks for your email and quote in connection with my client. You were most helpful earlier on the phone and I really appreciate your prompt response. Your help is much appreciated and I look forward to speaking with you again soon.
Hi Claire Thank you for your efficient and friendly service
Claire was polite and courteous, also very helpful and accomodating during the conversation. It was quite refreshing to speak with someone who is dedicated to giving customer satisfaction. Would recommend her and the company to other prospective purchasers.
As a first time home buyer, I was unclear about the process of selecting and setting up home insurance. Luckily for us, Claire was incredibly helpful and friendly when providing us with all of our insurance options. She ensured we got the best deal and was very forthcoming with information on her end. The process of setting up the insurance has been super simple - I would definitely recommend Claire at safe and secure to anyone looking for first time home insurance.
Thanks Aimee, Not only were you very professional and efficient your service was able to save me some money on my insurance whist retaining the level of cover we required.
Thank you so much Aimee for your help today, you are very polite and helpful, you sorted my insurance out for me very effecently and also got me a better quote, very happy with the survice.
It was a pleasure working with Joanne Ellis at Safe & Secure. She made the process simple and my case was handled quickly and professionally. Joanne found me a very competitive rate which was much cheaper than my current provider so I’m very pleased with the outcome.
I have found Sabrina extremely helpful in arranging my home insurance policy. The quote provided met all of my requirements and was very competitively priced. Sabrina provided the quote very quickly and efficiently, and responded quickly on the one occasion when I needed further information. Overall a very positive experience.
Thank you so much for your brilliant service and for helping me with this.. You made it much easier than I anticipated it to be and made at least one part of this house move extremely stress free!
Joanne helped me and my partner pick a plan that was suitable for us, she uses a soft sell approach and has a good knowledge for what letting agents want. A friendly and approachable service, I’d recommend her and Safe and Secure to others looking to insure their home.
I found Joanne very helpful, knowledgeable, responsive and explained to me the key facts of the policy. I will definitely have her in mind when renewing the policy.
Thanks again for all of your help Hayley, really appreciate it! Very helpful as always and excellent with your guidance/explanation of the policy I took out.
Thanks Claire, you have been fabulous and very patient. Will not hesitate to contact you for any future insurances. Customer service at its best.
Jas was polite and professional on the phone, and helped arrange our home insurance very quickly. I would be very happy to deal with him again.
Since March 2018, I have received a professional and honest service above all, Claire has been very patience with all my queries to date. This has been an enjoyable and reliable experience meeting all my expectations.
Never have I had this high level of customer service before.
I am currently in the process of purchasing my first house and it is therefore my first time needing buildings and contents insurance. Claire was very helpful in letting me know exactly what cover I would be getting for my quoted price and explaining multiple examples of what type of incidents would come under each particular section of the cover. Claire has helped make this part of the purchase ladder much easier.
I just want to say thank you so much for all of your help in getting our Home Insurance set up. Your service has been second to none and I will certainly be recommending Safe&Secure to family and friends.
I'm really grateful for your service. Both you and Hayley have been incredibly professional, helpful and really pleasant to deal with and taken a lot of the stress out of the process of arranging insurance.
Claire always offers great service and makes things very clear when explaining things. She is always very helpful and gives a fast and friendly service. A joy to talk to on the phone.
Aimee Harrison helped me set up a new home insurance policy and I found her very helpful, professional and friendly. She got my policy set up quickly and efficiently and made sure I was aware of all the relevant details. She was a pleasure to deal with and I would certainly go back to her or her team again.
I’ve been really impressed by the service I’ve received! It’s made a boring and often confusing task so easy. Thanks for being so friendly and helpful! 🙂
Joanne was very professional, thorough and helpful throughout. Joanne made the whole process very easy from start to finish.
Thank you for being so patient and thorough. You talked me through all aspects of the insurance I wanted and went to great lengths to find the one that ticked all the boxes for me. More importantly you saved me money.
I was incredibly grateful to you for all your help; not merely because you were a delight to deal with, but also your innate professionalism.
I was very impressed and spoke/ dealt with Joanne Ellis. She was lovely and professional, speedy at getting all information needed and quotes. And Joanne was also able to get an amazing deal for me. Will 110% recommend and will use again
I would like to say that from start to finish, Aimee Harrison has been so helpful, polite and professional in dealing with our buildings & contents quotation. She has always telephoned and updated us when along the way and made sure that we have received the exact product we requested. We would definitely recommend Aimee.
Thanks for your prompt and efficient attention to dealing with my cover. It is much appreciated particularly as my previous experiences of arranging any insurance cover has been tedious and stressful. I will happily recommend your services to others.
I am more than happy with the service that you have provided me with
I had received your call which was most welcome and how you directed me through the call was extremely professional
Thank you ever so much for your time and patience with me!! You have made my moving house experience that much easier! And eventually you will be a professional pronouncing welsh street names, definitely hear from me when I am due for renewal simply because of your brilliant no problem attitude and helpfulness.
Thanks Joanne, it was a pleasure dealing with you - you were very helpful and clear with your explanations as well as very efficient. Which is such a rarity!
Dan was able to quickly get us a great deal for our insurance. He secured us a more comprehensive insurance cover (at a cheaper price). I would recommend Safe&Secure for anyone considering home insurance.
Claire was helpful throughout this process. She replied to my queries promptly and comprehensively. She has been friendly, clear and informative. A pleasure to deal with and has made this process simple & easy.