Joanne helped me and my partner pick a plan that was suitable for us, she uses a soft sell approach and has a good knowledge for what letting agents want. A friendly and approachable service, I’d recommend her and Safe and Secure to others looking to insure their home.
I found Joanne very helpful, knowledgeable, responsive and explained to me the key facts of the policy. I will definitely have her in mind when renewing the policy.
Thanks again for all of your help Hayley, really appreciate it! Very helpful as always and excellent with your guidance/explanation of the policy I took out.
Thanks Claire, you have been fabulous and very patient. Will not hesitate to contact you for any future insurances. Customer service at its best.
Jas was polite and professional on the phone, and helped arrange our home insurance very quickly. I would be very happy to deal with him again.
Since March 2018, I have received a professional and honest service above all, Claire has been very patience with all my queries to date. This has been an enjoyable and reliable experience meeting all my expectations.
Never have I had this high level of customer service before.
I am currently in the process of purchasing my first house and it is therefore my first time needing buildings and contents insurance. Claire was very helpful in letting me know exactly what cover I would be getting for my quoted price and explaining multiple examples of what type of incidents would come under each particular section of the cover. Claire has helped make this part of the purchase ladder much easier.
I just want to say thank you so much for all of your help in getting our Home Insurance set up. Your service has been second to none and I will certainly be recommending Safe&Secure to family and friends.
I'm really grateful for your service. Both you and Hayley have been incredibly professional, helpful and really pleasant to deal with and taken a lot of the stress out of the process of arranging insurance.
Claire always offers great service and makes things very clear when explaining things. She is always very helpful and gives a fast and friendly service. A joy to talk to on the phone.
Aimee Harrison helped me set up a new home insurance policy and I found her very helpful, professional and friendly. She got my policy set up quickly and efficiently and made sure I was aware of all the relevant details. She was a pleasure to deal with and I would certainly go back to her or her team again.
I’ve been really impressed by the service I’ve received! It’s made a boring and often confusing task so easy. Thanks for being so friendly and helpful! 🙂
Joanne was very professional, thorough and helpful throughout. Joanne made the whole process very easy from start to finish.
Thank you for being so patient and thorough. You talked me through all aspects of the insurance I wanted and went to great lengths to find the one that ticked all the boxes for me. More importantly you saved me money.
I was incredibly grateful to you for all your help; not merely because you were a delight to deal with, but also your innate professionalism.
I was very impressed and spoke/ dealt with Joanne Ellis. She was lovely and professional, speedy at getting all information needed and quotes. And Joanne was also able to get an amazing deal for me. Will 110% recommend and will use again
I would like to say that from start to finish, Aimee Harrison has been so helpful, polite and professional in dealing with our buildings & contents quotation. She has always telephoned and updated us when along the way and made sure that we have received the exact product we requested. We would definitely recommend Aimee.
Thanks for your prompt and efficient attention to dealing with my cover. It is much appreciated particularly as my previous experiences of arranging any insurance cover has been tedious and stressful. I will happily recommend your services to others.
I am more than happy with the service that you have provided me with
I had received your call which was most welcome and how you directed me through the call was extremely professional
Thank you ever so much for your time and patience with me!! You have made my moving house experience that much easier! And eventually you will be a professional pronouncing welsh street names, definitely hear from me when I am due for renewal simply because of your brilliant no problem attitude and helpfulness.
Thanks Joanne, it was a pleasure dealing with you - you were very helpful and clear with your explanations as well as very efficient. Which is such a rarity!
Dan was able to quickly get us a great deal for our insurance. He secured us a more comprehensive insurance cover (at a cheaper price). I would recommend Safe&Secure for anyone considering home insurance.
Claire was helpful throughout this process. She replied to my queries promptly and comprehensively. She has been friendly, clear and informative. A pleasure to deal with and has made this process simple & easy.